SHIPPING & RETURNS
Shipping Policy
At Northern Zen, we strive to ensure your experience is as smooth as possible. All orders are processed within 2-3 business, and we offer standard shipping across the continental United States. You receive a tracking number via email once your order has shipped. Please allow 5-7 business days for delivery, depending on your location. If you have any questions regarding your order, feel free to contact our customer service team.
Return & Exchange Policy
At Northern Zen, we strive to ensure your complete satisfaction with our products. If you're not entirely happy with your purchase, you can return or it within 30 days of receipt. Items must be unused and in their original packaging. To initiate a return or exchange, please contact our customer service team for further instructions. Thank you for choosing Northern Zen!